Describe how to manage conflict in interpersonal communication Essay

Describe how to manage conflict in interpersonal communication - Essay Example As indicated by Flanigan (1992), â€Å"forgiveness is the method by which people in intimate relationships let each other ‘off the hook’ for various acts of ruthlessness and unkindness† (p.2) †¦it occurs in a transaction (p.5)†¦[it] is the method by which the wounded person can readmit an outcast [and] the wounded person reopens his heart to take in and reaccept his offender†. . . [and] when it is final, it imparts peace to the forgiver and restores a modicum of kindness to the human community as a whole† (p.11). As can be deduced, therefore, the characteristics of forgiveness include: â€Å"(1) no longer harbored resentment against their offenders, (2) felt neutral toward their offenders, (3) once again experienced some degree of trust in their offenders, or (4) reconciled with their offenders, or when they experienced some combination of these four end-states† (Flanigan, 1992, p. 153). Since forgiveness was considered a process or a method â€Å"through which an injured person first fights off, then embraces, then conquers a situation that has nearly destroyed him† (Flanigan, 1992, p. 71), it is clearly evident that it is a crucial part of conflict, where conflict instigates the journey towards liberation from pain. One remembers from a personal experience that forgiveness was the positive end to a conflict situation. As emphasized by Flanigan, â€Å"the process of forgiving begins at its point of departure, naming the injury, and ends at its destination, the emergence of a new self. The stopping-off points in between are claiming the injury, blaming the injurer, balancing the scales, and choosing to forgive† (p.72). In one’s conflict scenario, the party involved in the conflict was a very close friend in school who was part of the small circle of steady friends who I share secrets with and spend most of the academic life with. The conflict occurred when that